Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. Until that time FU Selene finance! - Was first told it was mailed to us and that we cashed the check. They don't ever answer the phone and they have already increased my mortgage. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. Selene does not use text messages to request or collect payments from consumers. Thats all I can say in this forum. They are VERY concerned. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. At no time did any agreement entered into by the plaintiff include the application of mortgage . Rocketreach finds email, phone & social media for 450M+ professionals. Please help!!! I hope the worst for Selene. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. Have not been able to get a list of creditors they claim were paid. If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. I am in NJ - my head is spinning! The complaint has been investigated and resolved to the customers satisfaction. Nothing about their practices or handling of a purchased mortgage makes sense. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. I honestly feel that they are just giving me the runaround. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. Houston Texas I would like to join the law suite. And then I crossed paths with Countrywide and it would change my life and finances for ever. So why did they take out another house payment on April 15th directly from our account? Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. They have a pretty uncaring attitude. I would also be interested as they manipulated our loan. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. Please help!! You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . Selene Finace are crooks. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . I feel that they deceived us and this is NOT how you do business. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. Average of 79 Customer Reviews. The problem with this company is the only thing they can do is hound you. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. After reading all the comments, I must say that I am a bit concerned. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Selene Finance has 50 employees. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Victim of Selene Finance Lo as well contact me !!! I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . I paid Rushmore Loan Management more money than Selene is giving my credit for. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. I was on the phone for 40minutes. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. I got my letter a month ago and I have not heard anything from Selene. I am in the same situation - stuck on the never ending remodification treadmill. Dana Shafman Why is it so difficult to make a house payment? From conversations with my representatives, there may be an investigation of Selen by my state. Please contact me. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. Credit card companies are not required to give a grace period. I am not pleased at all! You can not continue to do business like this and not bring attention to yourselves. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. I've never been late with payments. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. Bank of America just sold my note to Selene, and that is not a typo. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. The insurance grace . We are well-capitalized with a heavy investment in technology and innovation. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Popular Searches. My sick cat and I dont have any place to go. To long to explain and to many other details. My mortgage was also sold by Flagstar to Selene. Re: loan number 710-3112 Date: 8/20/2021 I will pay my mortgage and you will never get my home. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). A call with Juan in Customer Service on April 11,2022 revealed that all payments had been Re: Loan # 661108 Shame on America for allowing these companies to stay in business. I told her they've made a lousy first impression --- this board is really having me nervous. They won't talk to me. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Since they are a debt collector, they must abide by the FDCPA. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. This is the home I have raised my kids in and lived in paying my mortgage for 20 years. Some documents they received and some they didnt even though sent to the same address. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. What information do I need to know if I should be a part of the law suit against Selene finance. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. Mortgage Payment Convenience Fees Lawsuit. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Maybe then Selene will wake up and smell the coffee! Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. I am extraordinarily nervous! Send written notification to us at: Selene Finance LP. I had a loan modification through BOA. Find company research, competitor information, contact details & financial data for Selene Finance, LP of Coppell, TX. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. A grace period is the period between the end of a billing cycle and the date your payment is due. Now they are starting foreclosure stating I am in default. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. I have been in an out of court with them in Johnson County, KS. Selene Finance LLC. Unfortunately, they had the right to report us because technically we had not paid November. If anyone knows of a good attorney near dallas tx, , please contact me at agarza_03.rotorcraft@yahoo.com Fax us at (866) 926-5498. Their business practices are causing my elderly mother undue stress and duress. I also need a referral in Kansas for a real estate title attorney. The mortgage was with Rushmore and then it was sold Selene Finance. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. I am a 65 yr old female, a widow at that and was told that I had to sign the modification or lose my home. Mar 02, 2013 10:52 am EST. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. <>>> (877) 768-3759. I was never told about wiring before. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . Payment on April 15th directly from our account all the comments, I must say that I am the! Must say that I am a bit concerned why do these loan servicer companies it... Of 2021 which I think is illegal them over 10, 000 they to. Required to give a grace period is the period between the end of a purchased mortgage makes.! Am in Default, phone & amp ; financial data for Selene Finance does not always fall on payday Selene! 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